Delivery & Return Policy

Delivery & Return Policy

No Refunds/Returns

We will accept cancellation requests for orders placed less than 72 hours ago if they have not been shipped. Please note there is a non-refundable fee taken from third-party when an order is placed.

Sale Items are Final Sale

Delivery: 48-72 hours. No exchanges No exchanges.

Full-Price Items (Non-Bridal)

Delivery: 14-20 days. We offer exchanges or store credit for items returned up to 10 days past delivery date. A return label will be provided for domestic orders. We will assist in one exchange only.

Bridal Dresses

Delivery: 2-8 weeks. We try our best to accommodate our brides’ deadlines. Please email [email protected] if you have questions. We will exchange sizes, but not styles. *Please note: do not order two different sizes of the same dress if you’re trying to figure out what size you are, as we do not issue refunds. Our delivery times are subject to change. We have the right to cancel any order.

PRE-ORDER

Delivery: up to 2 – 5 weeks. *Please note: do not order two different sizes of the same dress if you’re trying to figure out what size you are, as we do not issue refunds. Our delivery times are subject to change. We have the right to cancel any order.